- This group performs some or all of the following duties:
- Bank Clerks
- Compile records of deposits, withdrawals, loan and mortgage payments, cheques and purchase, sale and exchange of securities
- Process loan and mortgage applications, loan and mortgage payments, retirement savings plan applications, term deposits, drafts and money orders
- Verify and balance automatic teller machine transactions and ledger entries, calculate service charges and interest payments and notify customers regarding account discrepancies and captured bank cards
- Answer enquiries and provide information on banking products, policies and services
- May sell drafts, money orders, travellers' cheques and foreign currency, rent safety deposit boxes and open and close savings, chequing and other accounts.
- Insurance clerks
- Process enrolments, cancellations, claims transactions, policy changes and premium payments
- Review insurance applications and verify insurance coverage, premiums paid and other insurance information
- Calculate insurance premiums, pension benefits and annuity payments
- Compile and maintain claims data, rates and insurance data and records
- Answer enquiries and provide information on insurance products, policies and services.
- Other financial clerks
- Compile and maintain rental, sale and other real estate listings
- Compile and maintain stock, bond and other securities listings
- Sort, verify and process real estate, securities and other financial transactions
- Answer enquiries and reply to correspondence.
Employment Requirements
- Completion of secondary school is required.
- A business college diploma may be required.
- On-the-job training and short-term training courses or programs specific to the financial establishment are usually required.